May 2025: What’s New in the Knowledge Base?

If you ever had questions about university business processes, state compliance regulations or finance guidelines or topics (think PCard, MarketPlace, financial reporting, etc.) and didn’t know who or where to go for an answer, you know how frustrating it can be. To assist our campus customers in locating this information, we have developed the Finance Division Knowledge Base, where you can find answers to your most frequently asked finance and business questions 24 hours a day, seven days a week.

Reviewing Failed Searches

The Finance Division Knowledge Base Project Team meets every month to review the Failed Searches Report, which consists of a list of unsuccessful searches from visitors who did not find what they were looking for. Conducting these regular reviews has allowed us to continue to build our knowledge base from 350 articles when we launched it in 2020 to more than 1,300 articles.

Our Latest Articles

As a result of our monthly review, in the month of March, we published 22 new articles, which cover these article categories: accounts payable, card services, payroll, purchasing, shipping and receiving, tuition and fees and travel. 

1. How is travel crossing fiscal years reported?
2. Are visa expenses for international graduate students allowed?
3. Can university funds be used for donations?
4. Which expenses are not allowed with state funds?
5. Can grant funds be used to purchase promotional items?
6. Are notary application fees reimbursable?
7. Can state funds be used to place a deposit on goods or services?
8. Which form do I use to reimburse banquet food or services?
9. Can I create personal reimbursements for myself?
10. What is a “ghost card”?
11. Can purchases made with the Wolfpack One Card be deducted from the paycheck?
12. Are there deduction types that employees can opt out of?
13. Can employees adjust their payroll deductions relating to their benefits?
14. How is nine-month salary processed?
15. What is a FedEx exception?
16. What funding is available for teaching assistants?
17. Who should I contact about a UNC application for a fee waiver?
18. How do I submit a tuition waiver application?
19. Is a travel authorization required prior to making hotel reservations?
20. Is travel insurance a reimbursable expense?
21. Can I change a MarketPlace requisition?
22. Do purchase orders expire?