What’s New in the Knowledge Base?

If you ever had questions about university business processes, state compliance regulations or finance guidelines or topics (think PCard, MarketPlace, financial reporting, etc.) and didn’t know who or where to go for an answer, you know how frustrating it can be. To assist our campus customers in locating this information, we have developed the Finance Division Knowledge Base, where you can find answers to your most frequently asked finance and business questions 24 hours a day, seven days a week.

Reviewing Failed Searches

The Finance Division Knowledge Base Project Team meets every month to review the Failed Searches Report, which consists of a list of unsuccessful searches from visitors who did not find what they were looking for. Conducting these regular reviews has allowed us to continue to build our knowledge base from 350 articles when we launched it in 2020 to more than 1,300 articles. 

Our Latest Articles

As a result of our monthly review, in the months of July and August, we published 19 new articles, which cover topics such as PCard, solicitations, contracts and grants and much more. 

  1. How do I cancel a bid?
  2. Do I need to connect to the NC State Wi-Fi to use a WolfCopy or WolfPrint device?
  3. Does the university have a standard speaker agreement?
  4. Is there guidance for Financial System Workflow administration?
  5. Surplus of State-Owned Vehicles FAQ
  6. Can a student that is on a fellowship still be funded on a federal project?
  7. How do I print a fax confirmation page on my WolfCopy device?
  8. How do I reactivate my PCard?
  9. Why was my PCard put on hold during business travel?
  10. Where can I buy window treatments?
  11. Who can sign a nondisclosure agreement (NDA)?
  12. Can I prepay a contract?
  13. Can a retiree have a PCard?
  14. How do I look up a contract number?
  15. Can a PCard be used for gas for a university owned vehicle?
  16. How do I clear encumbrances for Non-MarketPlace requisitions?
  17. What is NC State’s exporter’s ID?
  18. Where can I buy used books?
  19. How do I manage my subawards?