Knowledge Base Spotlight

What’s Popular in the Knowledge Base?

By Finance Division Communications

If you ever had questions about university business processes, state compliance regulations or finance guidelines or topics (think PCard, MarketPlace, financial reporting, etc.) and didn’t know who or where to go for an answer, you know how frustrating it can be. To assist our campus partners in locating this information, we have developed the Finance Division Knowledge Base, where you can find answers to your most frequently asked finance and business questions 24 hours a day, seven days a week.

If you’ve ever had questions about university business processes, state compliance regulations, or finance guidelines—like PCard, MarketPlace or financial reporting—but weren’t sure where to turn for answers, you know how frustrating that can be. To make finding this information easier, we created the Finance Division Knowledge Base. Available 24/7, this resource provides answers to frequently asked finance and business questions whenever you need them.

Improving Our Knowledge Base

The Finance Division team regularly reviews search trends to identify topics users look for but can’t find. These insights guide our article development process, ensuring we continue to expand our knowledge base with relevant information. Since launching in 2020 with 350 articles, we’ve grown our collection to over 1,300 articles, thanks to these ongoing updates.

Our Latest Articles

In January, the top five searched topics included tax forms, insurance, honorariums, food and warranties. Below are some Knowledge Base articles that address key questions related to these topics.

  1. How do I request a copy of my W-2?
  2. Where can I find my W-2?
  3. What is “Fed MED/EE” listed on my paycheck?
  4. Is there a maximum amount to pay on FED MED/EE tax?
  5. What is “OASDI/EE” listed on my paycheck?
  6. How do we pay honorariums?
  7. What is the difference between a stipend vs. an honorarium?
  8. Is the university exempt from sales tax?
  9. How can purchases for food or supplies be exempt from sales tax?
  10. What is NC State’s sales tax exemption number?
  11. How do I trade-in an asset?