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Equipment Trade-In Process

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Students in orientation take a selfie with Mrs. Wuf.

Jun 24, 2025

Supporting Incoming Students

Written by Zeryn Macklin. Every summer, the University Cashier’s Office (UCO) plays an active role in welcoming incoming students and their families through NC State’s Orientation program. As we gear up to welcoming the newest members of the Wolfpack, it’s a great opportunity to highlight how we support financial preparedness for the fall semester.  Money…
The new Warehouse Services and Surplus Customer Service Desk at the Materials Support Warehouse.

Jun 24, 2025

A Customer Service Focus

Written by Bill Carlson. The Material Support Warehouse plays a crucial role in ensuring the smooth operation of university activities. From handling surplus property to freight logistics and campus storage, it’s a bustling hub of activity. And now, there’s a new addition that makes accessing these services easier than ever—the Warehouse Services and Surplus Customer…

May 28, 2025

Fresh Updates to the UCO Website

Written by Zeryn Macklin. The University Cashier’s Office (UCO) recently launched a newly designed website aimed at making information easier to find and navigate. While the Student Services Center remains the main hub for student-facing tools like tuition and fees, billing, payments and refunds, the UCO website focuses on highlighting our services, resources and operational…

May 28, 2025

Procurement Strategy for Tariff Challenges

Written by Sharon Loosman. Recent federal tariff announcements are expected to impact nearly all trading partners, particularly shipments and orders from China. These developments present potential challenges for our procurement operations at NC State, including delays, additional fees, order cancellations and pricing adjustments. Given this uncertainty, we must take proactive steps to reduce the impact…
Decorative image with the words "Summer Billing Facts"

Apr 25, 2025

What’s Different About Summer Billing?

Written by Zeryn Macklin. As summer sessions are in full swing, it’s worth noting that billing policies differ slightly from fall and spring semesters. Here are a few key differences to keep in mind: Key Differences for Summer Financial Aid  Summer financial aid is structured a bit differently, as students must be enrolled in at…
The belltower lit up in red with fireworks exploding nearby

Apr 25, 2025

Celebrating Transformation: Supplier Relationship Management

Written by Megan Catt and Sharon Loosman. At NC State University, managing supplier information securely and efficiently is essential to ensuring timely payments, minimizing fraud risk and supporting strong relationships with our vendor community. To support these goals, the Supplier Information Management (SIM) Team in Procurement and Business Services is dedicated to collecting, verifying and…
A picture of Alexis Levenson, Associate Director of Operations for the University Cashier's Office.

Mar 25, 2025

Meet Alexis Levenson

Written by Zeryn Macklin. The University Cashier’s Office (UCO) offers a warm welcome to Alexis Levenson, Associate Director of Operations, who joined the UCO in February. Alexis brings a wealth of experience in student accounts and cashiering, as well as a strong background in the UNC System. Previously, Alexis served as the Director of Student…
A black, multifunction copy machine in an office

Mar 25, 2025

Convenient Printing Across Campus

Written by Monica O’Brien. WolfPrint is NC State’s official personal printing service, available to anyone with a valid Unity ID and an active WolfPack One card. There are three Supported Print Methods and nearly 100 printers conveniently located across campus. To find a printer near you, visit go.ncsu.edu/printers. Method 1: Unity Computer Lab The first…
piggy bank with graduation cap on

Feb 25, 2025

Understanding Residency Classification

Written by Zeryn Macklin. As we prepare for the upcoming summer and fall semesters, it is important to understand how residency classification affects tuition billing so that we can support students, if needed. Residency status determines whether a student is charged in-state or out-of-state tuition, and timely updates are essential to avoid billing discrepancies. How…
A petrie dish, beaker, and microscope

Feb 25, 2025

Equipment Trade-In Process

Written by Bill Carlson. Utilizing the university’s equipment trade-in process is the best way to ensure a department receives the highest value for used equipment. Let’s demystify the process.  Equipment Trade-In Process When a department is ready to replace a piece of equipment that has reached the end of its useful life, it may consult…