In July 2026, PaymentWorks released a streamlined onboarding and profile maintenance experience for all vendors. This update reduces duplicate data entry, accelerates registration when connecting to multiple customers (like NC State), and improves overall data accuracy.

What this Means for Vendors

Previously, vendors had to re-enter their company details for every new customer they connected with. This was a time-consuming process that often led to inconsistent data being shared over time.

The New Experience

With a standardized payee profile, vendors now enter core details (supplier name, tax ID, corporate address, contact info) once. This Payee Profile can be accessed and updated by the vendor at any time. Core profile data automatically populates during customer registration, saving time and keeping records consistent across all connections.

When connecting with a new customer, vendors simply verify their remittance address, select a payment method and answer any customer-specific questions.

What this Means for Our Campus Partners

The process for sending vendor invitations remains the same. Continue to initiate and monitor invitations through the Financial System Supplier Center and the PaymentWorks Onboarding Tracker.

How to Support Your Vendors

Help articles have been updated to reflect the new changes. Bookmark the PaymentWorks Payee Knowledge Base for easy access to guidance on common questions (logging in, adding bank accounts, updating addresses, etc.).
Note: Bookmark the main Knowledge Base landing page rather than direct article links, as individual URLs may change.

Register for the Supplier Information 101 course to get up to speed on the latest supplier onboarding processes.