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A Customer Service Focus

Procurement and Business Services

Bank of American Global Card Access app

Mar 31, 2026

The Benefits of Creating a Global Access Card Account

Global Card Access (GCA) is a Bank of America banking application for university PCards. While the University PCard Center is your primary resource for managing your PCard, the Card Services team recommends that every cardholder register their PCard for a GCA account. Global Card Access provides self- service tools that the Card Services team cannot…
One-time supplier request concept

Feb 27, 2026

When Should I Submit a One-time Supplier Request?

Written by Megan Salter Efficient management of vendor payments is key to maintaining smooth departmental operations at NC State. The One-Time Supplier Request process offers a streamlined alternative for specific, non-reportable payments, such as reimbursements, student payments or small stipends, without requiring the vendor registration handled through PaymentWorks. However, because these records are strictly limited…
The cycle of a contract: submit, review, sign, administer

Feb 1, 2026

Contract Administration Guide

Written by Kristen Shelton. Procurement and Business Services (PBS) is excited to announce the release of a new Contract Administration Guide, designed to help departments effectively manage active contracts throughout their lifecycles. This guide serves as a practical resource to help ensure contracts deliver the intended value while remaining compliant with university policies, the contract…
A cell phone with the "Shop the MarketPlace First" logo on it sits among shipping boxes.

Dec 16, 2025

January Jumpstart: Boosting Campus Value Through Smart Spending

Written by Michaela Teachey. This winter, as the campus community settles into the new year, we’re shining a spotlight on our MarketPlace. We’re kicking off 2026 with highlights from our recent annual MarketPlace Expo, exciting new promotions and special cost-saving initiatives designed to help departments across campus stretch their budgets further. Our goal is to…
A PCard resting on a desk in front of a plant

Nov 26, 2025

Travel Made Easy With the PCard

Written by Paislee Thomas. Your PCard is an essential tool for managing university travel expenses, covering everything from flights and hotels to parking and local transportation. Before your next trip, take a few minutes to review this checklist to ensure your PCard is ready to go, preventing hiccups and declines on the road. The Card…
Three multifunction copy machines offered by WolfCopy services.

Oct 23, 2025

WolfPrint: Improved Student Experience

Written by Nikki Faison. With the 2025 Fall Semester hitting its stride, the WolfCopy team is providing a summary of the recently completed changes to WolfPrint student printing. In response to student body feedback, the team focused on delivering a more intuitive and efficient user experience. Enhancing the WolfPrint Experience for Students Our goal was…
A street sign with an arrow pointing straight ahead to "Rule" and an arrow to thje right for "Exception."

Sep 23, 2025

Exceptions to the Standard Procurement Process

Written by Chanelle Corpening. The university’s procurement process is established and monitored by the Division of Purchase and Contract (P&C) within the North Carolina Department of Administration (NC DOA). The NC State Procurement Services team ensures compliance with state statutes and regulations by adhering to the tenets of the established process. This adherence promotes transparency,…
A white shopping cart icon and the label "Procurement Updates" on a solid red background

Aug 25, 2025

Updated Procurement Thresholds

Procurement thresholds for government agencies are important because they ensure the responsible, fair and transparent use of public funds. North Carolina purchase and bidding thresholds are published in the North Carolina Administrative Code, Section 01 NCAC 05 B.  A recent update increased these thresholds, aligning the benchmark with the Consumer Price Index to account for…
A stylized icon of a red shopping cart with silver wheels against a greenish blue background.

Jul 29, 2025

State Term Contracts

Written by Chanelle Corpening. Shop the MarketPlace First If you cannot find the item you need in the MarketPlace supplier catalogs, the next step is to check the Statewide Term Contract list.  Then, Shop the State Term Contracts In this article, we will learn how these contracts can simplify your purchasing process, save the university…
The new Warehouse Services and Surplus Customer Service Desk at the Materials Support Warehouse.

Jun 24, 2025

A Customer Service Focus

Written by Bill Carlson. The Material Support Warehouse plays a crucial role in ensuring the smooth operation of university activities. From handling surplus property to freight logistics and campus storage, it’s a bustling hub of activity. And now, there’s a new addition that makes accessing these services easier than ever—the Warehouse Services and Surplus Customer…