University Cashier's Office

Nov 20, 2023

Student Billing and Cancellation

Written by Mia Pollard. As the Spring semester approaches, the University Cashier’s Office is gearing up for another busy billing cycle!  Spring bills were posted to student accounts on November 9 and 15, with a due date of December 5, 2023. While many students will have already paid their bill or enrolled in a monthly…

Oct 19, 2023

Community Connections through the Cashier’s Staff Meeting

Written by Mia Pollard. The October staff meeting for the University Cashier’s Office (UCO) focused largely on getting to know each other as coworkers and learning how to better support ourselves, our students and each other in times of high stress and/or crisis.  Our meeting began with an icebreaker to connect colleagues who may not…

Oct 19, 2023

Meet the Student Accounts Team

Written by Mia Pollard. Student Financial Services Representatives (SFSR) in the University Cashier’s Office manage complex student account issues and process student refunds. SFSRs are available to assist students with navigating their student account and understanding their charges and financial responsibilities. All students on campus interact with our office in some way and will likely…

Sep 26, 2023

Need to Know: FERPA

Written by Mia Pollard. NC State students’ academic records are considered confidential under the Family Educational Rights and Privacy Act (FERPA) of 1974. Under FERPA, schools are required to obtain written consent from students before disclosing any confidential information regarding their account.  Staff in the University Cashier’s Office must check for Parent/Guardian Access and confirm…

Aug 21, 2023

Finding Community in Service

Written by Mia Pollard. Janet Zevallos started running as a way to clear her mind. After losing her father to prostate cancer on Memorial Day in 2011, she picked up the hobby as a healthy way to process the changes happening in her life. Janet started the Couch to 5k challenge, completed a race and…

Jul 18, 2023

Honoring Our Veterans

Written by Martha Neal. On June 5, 2023 the Town of Wake Forest raised a flag in honor and memory of Joseph Anthony De Lois, father of Lorraine De Lois, an employee in the University Cashier’s Office.  On the first Monday of the month, from April to October, the town joins efforts with several local…

Jun 19, 2023

Our Three Winners Giving Space

Written by Martha Neal. On August 13, 2019, the University Cashier’s Office dedicated the Our Three Winners Giving Space in memory of NC State students Deah Barakat, Yusor Abu-Salha and Razan Abu-Salha.  In conjunction with Feed Their Legacy, a united movement by American Muslims to collect and distribute food to the hungry, this giving space…

May 19, 2023

Supporting and Encouraging Wellness

Written by Martha Neal. In response to the ongoing mental health crisis on campus, the University Cashier’s Office unveiled the “Wellness Room” for staff during the NC State’s Mental Health Awareness Week in May of this year. The Cashier’s Office works with many at-risk and underserved students. We see students who are struggling with housing…

May 18, 2023

Meet the Cashier’s Office and Student Accounts Team

Written by Maria Brown. The Cashier’s Office & Student Accounts team processes departmental deposits and services the accounts of our over 38,000 students. We also manage and process the Faculty/Staff Tuition Waiver benefit for employees. All staff are responsible for answering student questions, which can vary tremendously! We have different sections of our department: Cashiers…

Apr 22, 2023

Federal Perkins Loan

Written by Martha Neal. Did you know that the University Cashier’s Office is responsible for the administration of the country’s oldest student loan program? The Federal Perkins Loan was established in 1957 as a campus-based student loan program to serve college students in financial need.  First known as the National Defense Loan, the program was…